Following a 2018 municipal campaign commitment by Ward 2 Local Councillor John Challinor II to urge Milton Council and Town of Milton staff to give consideration to providing public transit service options in addition to traditional bus service, a pilot program will operate this summer and, if successful, will become a permanent offering this fall.
The Alternative Service Delivery program, one of the key components found in the Town’s recently approved Transit Master Plan, is largely based on OnDemand service, a technology-enabled, demand-responsive service that uses a mobile application to allow customers to reserve transit trips in real time. The ASD program will be used primarily in new service areas until ridership reaches the thresholds required to support the transition to conventional fixed routes. The program may also be used to replace existing conventional transit routes based on set operating criteria.
The pilot will run until Sept. 4, 2021, largely to test the software and address any ridership challenges. It will become a permanent component of the local public transit system shortly afterwards and will be expanded based on need and cost.CR