Both phases of the Town of Milton Core Services Review have been completed and approved by Milton Council and now the hard work begins – implementation.
Following a 2018 municipal campaign commitment by Ward 2 Councillor John Challinor II to urge Town of Milton staff and the new Milton Council to give consideration to a Core Services Review, staff recommended and Council approved the two-phase study in early spring 2019.
The first phase of the review uncovered about $650,000 worth of savings in Community Services and Development Services and these initiatives, where supported by Council, are being implemented by staff over the next few years. The second phase of the review has identified ten areas for improvement in Corporate Services, with savings ranging from $900,000 to $1.2 million, capital investment requirements ranging from $900,000 to $1.2 million and ongoing costs ranging from $550,000 to $800,000. When fully implemented, these initiatives will see improved efficiency of the Town’s workforce through investments in digital technology, improved effectiveness of its processes, cost avoidance related to growth and improved service levels to taxpayers.
Town staff are identifying the most appropriate process to keep the organization, Council and the public appraised of Core Services Review developments, implementations and outcomes. CR